Privacy Policy
This Privacy Policy describes how INCH Ltd. (“we”, “us”, “the company”) collects, uses, stores and protects the personal data of visitors to this website. The policy has been prepared in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Bulgarian legislation.
1. Data Controller
INCH Ltd.
UIC: 131411310
Registered office: Sofia, Bulgaria
Contact email: incheood@gmail.com
2. What Data We Collect
We may collect the following categories of personal data:
- name;
- email address;
- phone number;
- information you voluntarily send us through a contact form or email;
- website usage data such as IP address, device type, browser, pages visited and on-site behavior.
3. Why We Use Your Data
We process your personal data for the following purposes:
- responding to inquiries and communicating with you;
- providing information about our services;
- preparing offers and fulfilling contractual relationships;
- improving the website’s functionality and content;
- sending newsletters and marketing communications when you have given consent;
- analyzing traffic and advertising campaign effectiveness.
4. Legal Basis for Processing
We process personal data on one or more of the following grounds:
- your consent;
- steps taken at your request before entering into a contract;
- performance of a contract;
- compliance with a legal obligation;
- our legitimate interest, such as improving the website and protecting information security.
5. Cookies and Analytics Tools
This website uses cookies and similar technologies.
Google Analytics
We use Google Analytics to collect statistical information about visits and website usage. The data is used in aggregate form and helps us improve content and functionality.
Meta Pixel
We use Meta Pixel to measure the effectiveness of advertising campaigns and to show more relevant ads.
You can manage cookies through your browser settings. On your first visit to the site, you may be given the option to choose which cookies to accept.
6. Newsletter
If you subscribe to our newsletter, we will use the email address you provide to send you news, useful materials, offers and information about our services.
You can unsubscribe at any time via the link in each message or by contacting us.
7. Who We Share Data With
We do not sell or provide your personal data to third parties for their own marketing purposes.
We may share data only with service providers who assist us with:
- website hosting and technical support;
- analytics services (Google Analytics);
- advertising services (Meta Pixel);
- newsletter delivery;
- accounting or legal services, where applicable.
These parties process data only according to our instructions and in compliance with applicable data protection requirements.
8. Retention Period
We retain personal data only for the period necessary for the respective purpose:
- contact form data – until the communication ends and for a reasonable period thereafter;
- data related to contractual relationships – according to legally established periods;
- newsletter data – until consent is withdrawn;
- analytics data – according to the settings of the services used.
9. Your Rights
Under GDPR you have the right to:
- access your personal data;
- correct inaccurate data;
- erasure of data (“right to be forgotten”);
- restriction of processing;
- data portability;
- object to processing;
- withdraw consent at any time.
To exercise these rights, you can contact us at: incheood@gmail.com.
10. Data Security
We apply appropriate technical and organizational measures to protect personal data from unauthorized access, loss, destruction or unlawful disclosure.
11. Complaint to Supervisory Authority
If you believe that the processing of your personal data violates applicable law, you have the right to lodge a complaint with:
Commission for Personal Data Protection (CPDP)
Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.
Website: www.cpdp.bg
12. Changes to the Policy
We reserve the right to update this Privacy Policy in the event of changes in legislation, technologies used or the way personal data is processed. The current version will be published on this page.